RFC 584 UNKNOWN GOVERNANCE · COMMUNITY

Charter for ARPANET Users Interest Working Group

The charter for a group that represented ARPANET user interests.

On rfc-editor.org ↗
PUBLISHED
November 1973
AUTHORS
J. Iseli, D. Crocker, N. Neigus
STREAM
Legacy
USING FORMED
May 23, 1973
INITIAL OBJECTIVES PERIOD
6–12 months
DOI
10.17487/RFC0584

RFC text

Original text · RFC Editor View on rfc-editor.org ↗
Network Working Group                               J. Iseli (MITRE-TIP)
Request for Comments: 584                          D. Crocker (UCLA-NMC)
NIC 19025 and 20049                                  N. Neigus (BBN-NET)
USING Note 6                                             6 November 1973
Categories: Users


            Charter for Arpanet Users Interest Working Group


Background

   The ARPANET Users Interest Working Group (NIC Ident = USING) was
   formed at a meeting of 15 network people on May 23, 1973 in an
   attempt to improve the Network user's working environment. USING will
   attempt to represent the interests and needs of users in the Network
   community, so as to increase awareness of user requirements and
   encourage better provision of the neeed services. The group believes
   that the network is moving beyond a concentration of resources in
   self-perpetuating research and development; the Network is becoming a
   service and its viability as such is dependent on user satisfaction.

   A second group, the ARPANET Users Group (NIC Ident = USERS) is
   organized as a forum for users to express their desires and
   complaints. Acting as a steering committee and lobby for this group,
   USING will forward their ideas to the appropriate centers.

Membership

   Group membership, in USING, is open to individuals interested in
   working to improve Network user support and able and willing to make
   meaningful contributions to USING's activities.

   Membership, in USERS, is open to any interested person.

Scope

   USING has set as its scope those facets of Network activity that
   affect the provision of services to users. This includes the
   availability of resources, their reliability and ease of use.

Goals

   USING's overall goal is to ensure that the ARPANET becomes a coherent
   system in which users can regulate their own working environment
   according to their level of experience and the degree of transparency
   (of specific system idiosyncrasies) they desire.  System resources
   should be self-documenting, and all levels of assistance (on- and









NWG/RFC# 584                             JI DHC NJN 5-NOV073 20:44 20049


   off-line) should be available, again, to be regulated by the user.

   Short Term Objectives, for the initial 6-12 months

    1. Specification of a user-level Common Command Language (CCL);

    2. Specification of a Network Editor for CCL;

    3. Further definition and focusing of User Issues;

    4. Encouraging establishment of a User's consulting service;

    5. Publication of a New-Users Handbook.

    Long Term Activities

    1. Monitor and/or provide impetus for user-oriented Network
       development efforts, including resource directories, tutorials
       [static and dynamic], training courses and referral services;

    2. Provide mechanisms to encourage, analyze, and respond to user
       feedback;

    3. Develop profile information relative to users' requirements,
       types, usage attributes, and affiliations;

    4. Stimulate mechanisms to facilitate entry of new users to the
       ARPANET;

    5. Sponsor user seminars and encourage formation of viable user
       working groups where appropriate.










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ISO Plain Language

On this page
PROBLEMThe charter says the ARPANET needed to better understand user needs as it developed into a service.
MECHANISMThe Users Interest Working Group, USING, would represent user interests and forward ideas from the broader USERS forum to relevant centers.
THE GROUP'S GOALSThe charter sets near-term objectives such as a common command language and a new-users handbook, plus longer-term user-support activities.

§1USING and the USERS Forum

The ARPANET Users Interest Working Group, identified as USING, formed after a meeting of network people on May 23, 1973. Its aim was to represent the interests and needs of the network community and encourage better provision of services. A separate group, USERS, provided a forum for interested people to express requests and complaints; USING acted as its steering committee and passed ideas to the appropriate centers.

USING was meant to bring user needs to the people responsible for network services. The broader USERS group gave interested people a place to share requests and complaints.

§2Membership and User Support

Membership in USING was open to people interested in improving network user support who were willing and able to contribute. Membership in USERS was open to any interested person. USING focused on network activities affecting services, including resource availability, reliability and ease of use.

The charter's overall goal was a coherent network environment that let users choose how much system detail and assistance they wanted. It called for self-documenting resources and assistance both online and offline.

USING expected its members to contribute work, while anyone interested could join USERS. Its scope covered whether network resources were available, reliable and easy to use.

§3Objectives and Longer-Term Work

For its initial 6–12 months, USING listed five objectives: specify a user-level Common Command Language, specify a network editor for that language, focus user issues, encourage a user consulting service and publish a new-users handbook. Longer-term activities included supporting directories, tutorials and training; creating ways to collect and respond to feedback; describing user requirements; helping new users join; and sponsoring seminars and working groups.

The group planned common user tools and a handbook first. Longer term, it aimed to improve training, feedback, access for new users and discussion among users.